Subject: Vermont Sample Letter for Reply to Inquiry about Cancelled Coverage Dear [Name of policyholder], I hope this letter finds you in good health and high spirits. I am writing to address your recent inquiry regarding the cancellation of your coverage. Here at [Insurance Company Name], we understand your concerns and take them seriously. We appreciate your loyalty and want to provide you with a comprehensive explanation of the circumstances leading to the termination of your policy. Firstly, we would like to express our deepest apologies for any inconvenience caused due to the cancellation. We understand that it may have caused unexpected stress and frustration during an already challenging time. Please be assured that we genuinely value your patronage and strive to rectify any issues promptly. Unfortunately, after thorough evaluation, it was determined that your policy was cancelled due to non-payment of premiums. Our records indicate that we did not receive any payment for your policy, and as a result, it was deemed inactive as per our policy terms and conditions. We understand that financial difficulties can arise, and we empathize with your situation. However, timely premium payments are essential for maintaining continuous coverage. To reinstate your policy, we kindly request that you provide us with the overdue payment, including any late fees by [specific date]. This will allow us to reactivate your coverage without any further delay. We truly believe that every policyholder deserves the opportunity to regain their insurance coverage seamlessly and are here to assist you throughout the process. In case you require assistance with payment arrangements or have any questions regarding your policy, our dedicated team of customer service representatives is readily available to guide you. Please feel free to contact our support line at [customer service phone number] from Monday to Friday, between [working hours], or visit our website at [Insurance Company Website] for additional information and necessary forms. Furthermore, I would like to take this opportunity to remind you of the various coverage options we offer, tailored to meet your specific needs. We understand that life situations change, and it is crucial to ensure your policy aligns with your evolving requirements. Our insurance advisors would be delighted to review your current coverage and explore additional policies that may cater to your changing circumstances. Simply reach out to our team, and they will guide you through the available options. Once again, we apologize for any inconvenience this cancellation may have caused and sincerely appreciate your understanding and prompt attention to this matter. We value your loyalty as a policyholder and look forward to continuing our beneficial relationship. Thank you for your trust in [Insurance Company Name]. Warm regards, [Your Name] [Your Position] [Insurance Company Name] [Contact Information]