Vermont Employment Application and Job Offer Package for a Receptionist
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Job Summary In this position, you will assist with a variety of clerical and administrative duties. These tasks include greeting clients, answering phones, taking messages, managing email and mail correspondence, and calendaring. You may also assist with invoicing, updating client files, and ordering office supplies.
A Receptionist, or Administrative Assistant, is an individual who acknowledges customers when they arrive in an establishment and handles paperwork related to their position. Their duties include maintaining an appointment book, answering phone calls and providing information to callers and performing clerical tasks.
You'll need: customer service skills. the ability to work well with others. to be thorough and pay attention to detail. administration skills. patience and the ability to remain calm in stressful situations. the ability to accept criticism and work well under pressure. sensitivity and understanding.
A Front Desk Representative is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies.
Answer telephone calls and take messages or forward calls. Schedule and confirm appointments and maintain event calendars. Check visitors in and direct or escort them to specific destinations. Inform other employees of visitors' arrivals or cancellations.
Look for a candidate who collaborates easily, can give and receive criticism gracefully, and rises above petty office politics. Receptionist duties require equal competence in written, phone and face-to-face communications. Empathy and understanding human behavior are skills the best receptionists excel at.
Receptionist responsibilities include: Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering screening and forwarding incoming phone calls. Receiving and sorting daily mail.