Washington Sample Letter for Request for Refund - Returned Merchandise

• Category: Letters - Nonlegal - Requests
• State: Multi-State
• Control #: US-0069LR
• Format: Word; Rich Text

Description

This form is a sample letter in Word format covering the subject matter of the title of the form. Subject: Request for Refund of Returned Merchandise — [Order/Invoice Number] Dear [Merchant's Name], I hope this letter finds you well. I am writing to request a refund for the merchandise I recently returned to your company, as per your return policy. The purpose of this detailed description is to provide all the necessary information and ensure a smooth process. Firstly, I would like to thank you for offering a hassle-free return process for your valued customers. On [date], I had purchased [item(s)] from your online store using my [credit card/payment method] under the order/invoice number [order/invoice number]. Unfortunately, upon receiving the item(s) [reference the date of delivery], I realized that they did not meet my expectations due to reasons that will be explained shortly. 1. Detailed Description of the Returned Merchandise: — Product/Item Name: [Name of the item(s) returned] — Quantity: [Specify quantity— - Model/Variant (if applicable): [Specify model/variant] — Price Per Unit: [Specify the price per unit] — Total Cost: [Multiply the quantity by the price per unit to get the total cost] 2. Reason(s) for Return: [Explain in detail the reasons for returning the merchandise. It's important to be specific and objective here.] — Defective product or damaged upon arrival — Size/fitment issue— - Incorrect item received — Dissatisfaction with quality or functionality — Other [if applicable] 3. Return Method and Tracking Information: — Return Shipping Carrier: [Specify the shipping carrier used for return] — Tracking Number: [Provide the tracking number for the returned merchandise] — Return Shipping Cost: [Specify the amount spent on return shipping, if applicable] 4. Proof of Return: — Attachment: [Attach a copy of the return shipping receipt or any other necessary document that validates the return] Based on the aforementioned details, I kindly request a refund of the total cost of the returned item(s) as per your refund policy. It would be greatly appreciated if you could process the refund to the same payment method used during the purchase. I understand that returns may take time to process, but I kindly ask for an estimated timeline on the refund confirmation and processing, so that I can plan accordingly. Please feel free to contact me at [your contact information] or by email at [your email address] to provide any further assistance or to address any concerns regarding this matter. I would like to express my gratitude for your prompt attention to this request. Your dedication to customer satisfaction is highly valued, and I am confident that this issue will be resolved promptly. Thank you again for your cooperation. I look forward to your favorable response. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address]

Subject: Request for Refund of Returned Merchandise — [Order/Invoice Number] Dear [Merchant's Name], I hope this letter finds you well. I am writing to request a refund for the merchandise I recently returned to your company, as per your return policy. The purpose of this detailed description is to provide all the necessary information and ensure a smooth process. Firstly, I would like to thank you for offering a hassle-free return process for your valued customers. On [date], I had purchased [item(s)] from your online store using my [credit card/payment method] under the order/invoice number [order/invoice number]. Unfortunately, upon receiving the item(s) [reference the date of delivery], I realized that they did not meet my expectations due to reasons that will be explained shortly. 1. Detailed Description of the Returned Merchandise: — Product/Item Name: [Name of the item(s) returned] — Quantity: [Specify quantity— - Model/Variant (if applicable): [Specify model/variant] — Price Per Unit: [Specify the price per unit] — Total Cost: [Multiply the quantity by the price per unit to get the total cost] 2. Reason(s) for Return: [Explain in detail the reasons for returning the merchandise. It's important to be specific and objective here.] — Defective product or damaged upon arrival — Size/fitment issue— - Incorrect item received — Dissatisfaction with quality or functionality — Other [if applicable] 3. Return Method and Tracking Information: — Return Shipping Carrier: [Specify the shipping carrier used for return] — Tracking Number: [Provide the tracking number for the returned merchandise] — Return Shipping Cost: [Specify the amount spent on return shipping, if applicable] 4. Proof of Return: — Attachment: [Attach a copy of the return shipping receipt or any other necessary document that validates the return] Based on the aforementioned details, I kindly request a refund of the total cost of the returned item(s) as per your refund policy. It would be greatly appreciated if you could process the refund to the same payment method used during the purchase. I understand that returns may take time to process, but I kindly ask for an estimated timeline on the refund confirmation and processing, so that I can plan accordingly. Please feel free to contact me at [your contact information] or by email at [your email address] to provide any further assistance or to address any concerns regarding this matter. I would like to express my gratitude for your prompt attention to this request. Your dedication to customer satisfaction is highly valued, and I am confident that this issue will be resolved promptly. Thank you again for your cooperation. I look forward to your favorable response. Sincerely, [Your Name] [Your Address] [City, State, ZIP] [Phone Number] [Email Address]