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You can try asking your customer for a 'remittance advice', a letter from the finance department confirming that payment has been made. If they aren't willing to provide this, or delay doing so, you could have reason to believe they aren't being honest.
Dear customer, Thank you for your response, and condolences for your loss. First, let me assure you that I understand the delay in paying my invoice. I would appreciate it if you could let me know at your earliest convenience when you're likely to be in a position to process the payment.
SentencesWe apologize for this late payment.We apologize for this late payment.I hope my late payment has not caused any inconvenience and apologize if it has.We apologize for this unfortunate set of circumstances.We apologize for these circumstances.We apologize for this inconvenience.More items...
We are deeply sorry for this delay and we apologize for any inconvenience that may have been caused to your organization for this delay. While I would not like to take any ingenuine excuses, I would really appreciate it if you would kindly understand our situation and excuse us for this late payment.
SentencesWe apologize for this late payment.We apologize for this late payment.I hope my late payment has not caused any inconvenience and apologize if it has.We apologize for this unfortunate set of circumstances.We apologize for these circumstances.We apologize for this inconvenience.More items...
A late payment is an amount of money a borrower sends to a lender or service provider that arrives after the date that the payment was due or after a grace period for the payment has passed.
The pandemic has become one of the most common excuses for late payment and deferrals lately. The situation with the pandemic is affecting everyone in so many different ways, whether physically by contracting the virus, mentally by having to quarantine, or financially by losing a job or having to close down a business.
We are deeply sorry for this delay and we apologize for any inconvenience that may have been caused to your organization for this delay. While I would not like to take any ingenuine excuses, I would really appreciate it if you would kindly understand our situation and excuse us for this late payment.
What should a late payment letter include?your company name and address.recipient's name and address.today's date.a clear reference and/or any account reference numbers.the amount outstanding.original payment due date.a brief explanation that no payment has been received.More items...?
Dear Name, Further to my previous correspondence, I am contacting you regarding late payment for invoice Invoice Number. The invoice was due on Due Date, and payment is now overdue by Number of Days Overdue. Be advised that late payment interest may be applied if we do not receive payment within 30 days.