Washington Problem Solving
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FAQ
Problem solving focuses on identifying solutions to specific issues, while judgment decision making often involves choosing between alternatives based on personal values or instincts. In the context of Washington Problem Solving, leveraging structured methods can lead to more effective solutions compared to relying solely on gut feelings.
Problem solving is the process of a problem analysis and resolving it in the best way possible for that situation. This process contains analysing the problem (root cause analysis), defining countermeasures for the problem and implementing the right solution for that situation.
How Problem-Solving Skills WorkAnalyze Contributing Factors. To solve a problem, you must find out what caused it.Generate Interventions. Once you've determined the cause, brainstorm possible solutions.Evaluate Solutions.Implement a Plan.Assess the Solution's Effectiveness.
For example, in customer service you might find a scenario like, How would you handle an angry customer? or How do you respond when a customer asks for a refund? Practicing how you might handle these or other scenarios common in your industry can help you call upon solutions quickly when they arise on the job.
Group problem solving is the process of bringing together stakeholders who through their analytical decision making abilities can influence the outcome of the problem. The use of groups in problem solving is encouraged as groups tend to evaluate diverse solutions and action plans.
The four steps are as follows:AnalyzeUnderstand the root cause.PlanDetermine how to resolve the problem.ImplementPut the resolution in place.EvaluateDetermine if the resolution is producing the desired results.
Principles to Help:Pay attention to your emotions and how they influence you.Consciously decide how to respond to a conflict situation.Give yourself time to prepare.Listen, Reflect, Inquire.Use I messages to express your concerns in a non-confrontational way.Frame the issue in terms of interests.More items...
Here are seven-steps for an effective problem-solving process.Identify the issues. Be clear about what the problem is.Understand everyone's interests.List the possible solutions (options)Evaluate the options.Select an option or options.Document the agreement(s).Agree on contingencies, monitoring, and evaluation.
Problem-solving is the process for taking corrective action to meet objectives of performing the task better. Computers are built to handle algorithmic solutions - fields of computer that deals with heuristic types of problems is called artificial intelligence.
Effective problem solving is one of the key attributes that separate great leaders from average ones.Step 1: Identify the Problem.Step 2: Analyze the Problem.Step 3: Describe the Problem.Step 4: Look for Root Causes.Step 5: Develop Alternate Solutions.Step 6: Implement the Solution.Step 7: Measure the Results.