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The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.
A dissatisfied consumer can file a complaint directly with the national commission or appeal against decisions of the state commission within a month from the date of the order. The court fee is Rs 5,000 and the demand draft should be in the name of The Registrar, National Consumer Disputes Redressal Commission.
To file a complaint in English or Spanish, visit the FTC's online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad.
A dissatisfied consumer can file a complaint directly with the national commission or appeal against decisions of the state commission within a month from the date of the order. The court fee is Rs 5,000 and the demand draft should be in the name of The Registrar, National Consumer Disputes Redressal Commission.
Go to the company website. Contact the Better Business Bureau. Contact the Federal Trade Commission (FTC). Check out the Ripoff Report. Email spam@uce.gov. Try Yelp. Post on Planet Feedback. Google your attorney general.
Long Wait on Hold. Unavailable or Out of Stock Product. Repeating the Customer's Problem. Uninterested Service Rep. Poor Product or Service. No First Call Resolution. Lack of Follow Up. New Product or Feature Request.
Write down what you are complaining about exactly. Include the necessary supporting factors such as your account of what happened, verbal exchanges, and even documents and records if applicable. Express what action you want taken in relation to the complaint that you have made. End in a positive and genial tone.
BBB complaint process is to help two parties resolve a dispute.The BBB Dispute Resolution Counsellor (who handles the complaint) works with both parties to try and help them come to their own mutually acceptable resolution. BBB acts as a neutral third party, and does not make a decision to resolve the matter.
Filing a Complaint by Mail To submit a complaint to DATCP by mail, download a consumer complaint form in English or Spanish here or contact the Consumer Protection Hotline at (800) 422-7128 to request a form by mail.