Subject: Wisconsin Sample Letter for Refusal to Accept Late Return of Merchandise Dear [Customer's Name], We hope this letter finds you well. We truly value your business and appreciate the trust you have placed in our company. However, we regret to inform you that we cannot accept the return of your merchandise at this time due to it being beyond the stated return period. As per our company policy and the laws governing returns to Wisconsin, we have a specified return window that allows customers to initiate the process within a certain timeframe. Unfortunately, the deadline for your return request has elapsed. We understand that certain circumstances may have caused the delay in returning the merchandise, but we must adhere to these policies consistently for all customers. This ensures fairness and allows us to efficiently manage our inventory and supply chain. In Wisconsin, retailers are not legally obligated to accept returns after the stated return period unless there is a defect or a warranty issue with the product. As such, we must politely decline your return request in accordance with both our policies and the applicable legal requirements. We understand that this may come as an inconvenience to you, and we sincerely apologize for any disappointment this may cause. We encourage you to review our return policy in the future to avoid any confusion or misunderstandings regarding return timeframes. If you have any further questions or concerns, please do not hesitate to reach out to our customer service department. Our dedicated team is available to assist you and provide any additional information you may require. We appreciate your understanding in this matter, and thank you for your continued support. We remain committed to providing you with exceptional products and services. Yours sincerely, [Your Name] [Your Title/Position] [Company Name] [Contact Information]