[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Response to Order on Expired Credit Card Dear [Recipient's Name], I hope this letter finds you in good health and high spirits. I received your order dated [Order Date] for [Name of Product/Service] on [Order Number]. However, I regret to inform you that I am unable to process this order due to an expired credit card. Please accept my sincere apologies for any inconvenience caused. I deeply appreciate your choice of [Name of Company] as your preferred provider of [Product/Service]. I assure you that we value your business and would like to address this matter promptly. To rectify the situation, I kindly request that you update your credit card information with the following details: Cardholder Name: [Your Name] Credit Card Number: [New Credit Card Number] Expiration Date: [New Expiration Date] CVV/CVC Code: [Three-Digit Security Code] Please note that [Name of Company] takes the utmost care to safeguard your personal information and ensures its secure handling during the transaction process. Your updated credit card information will solely be used to fulfill your current order, and it will not be stored or shared with any third parties. To facilitate a seamless update, you have multiple options. You can either: 1. Provide the updated credit card information by calling our customer support team at [Customer Support Phone Number] during our business hours, which are [Business Hours]. 2. Visit our official website at [Website URL] and securely enter the updated credit card details through the "Account" or "Payment" section. If necessary, you may need to log in using your account credentials. 3. Complete the enclosed credit card information form and return it to us using the prepaid envelope provided. Please be advised that failure to update your credit card details within [Deadline] may result in the cancellation of your order. It is crucial to act promptly to avoid any delays in processing your request. If you require any assistance or have additional queries, please do not hesitate to contact our dedicated customer support team. We are readily available to provide you with the necessary guidance and support to ensure a satisfactory resolution. Thank you for your understanding and cooperation in resolving this matter efficiently. We value your trust in our services and look forward to serving you again soon. Your satisfaction is our utmost priority. Sincerely, [Your Name] [Your Title/Position] [Company Name]