Wisconsin Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

• Category: Letters - Nonlegal - Customers
• State: Multi-State
• Control #: US-0626LR
• Format: Word; Rich Text

Description

Sample Letter for Letter from Customer to Store Concerning Slip and Fall Accident

Dear [Store Manager's Name], RE: Slip and Fall Accident at [Store Name and Address] I hope this letter finds you well. My name is [Your Name], and I am writing to bring to your attention a slip and fall accident that occurred at your store on [Date]. I am a regular customer and have always appreciated the products and services provided by your esteemed establishment; however, I feel it is important to inform you about this incident for the safety and well-being of both your customers and staff. On the aforementioned date, I visited your store to purchase [mention the purpose of your visit, e.g., groceries]. While navigating through the aisles, I unexpectedly slipped on a wet surface near the [mention the specific area or location, e.g., dairy section]. As a result of the fall, I sustained injuries, including [describe any injuries sustained, e.g., a sprained ankle, a bruised hip, etc.]. This incident could have been more severe, leading to even graver injuries, and I consider myself fortunate to have escaped further harm. At the time of the accident, I noticed there was no warning sign indicating a potentially hazardous condition, nor was there any visible effort to address the slippery surface promptly. This lack of attention to customer safety is not only concerning but also raises questions about the level of maintenance and risk mitigation measures implemented within your store premises. I would like to emphasize that I am writing this letter not with an intention to seek litigation or monetary compensation but rather to bring awareness to this incident and to prompt you to take adequate steps to prevent such accidents in the future. The safety and satisfaction of customers should be of utmost importance to any reputable establishment like yours. In light of these circumstances, I kindly request you to take the following actions: 1. Conduct a thorough investigation into the incident, including reviewing any available surveillance cameras or footage. 2. Implement and prominently display clear warning signs to alert customers of potential hazards. 3. Review and enhance your maintenance protocols to ensure prompt response to any spills or slippery conditions. 4. Train your staff on how to identify and address potential safety hazards efficiently. 5. Regularly inspect and maintain all areas in your store to minimize risks associated with slip and fall accidents. I believe that by acknowledging and addressing this unfortunate incident, you will not only demonstrate your commitment to customer safety but also foster trust and loyalty among your clientele. Thank you for taking the time to read this letter, and I hope that you will take the necessary steps to prevent any such accidents from occurring again in the future. I look forward to receiving your prompt response regarding the actions taken to rectify this matter. Yours sincerely, [Your Name] [Your Contact Information]