Dear [Recipient's Name], I am writing this letter to express my sincere apologies for the error in the advertisement published on behalf of [Your Company Name]. We deeply regret any inconvenience or confusion this may have caused to you and our valued customers. Firstly, on behalf of our team at [Your Company Name], I would like to clarify that the error in the advertisement was an unfortunate oversight on our part. It was not intentional, and we take full responsibility for the mistake. We understand the value of accurate and reliable information in advertising and, therefore, feel obligated to rectify the situation promptly. The error occurred due to a data entry mistake during the advertisement production process. Our internal quality control measures failed to identify and rectify the issue before the advertisement went live. We assure you that we have taken various corrective measures to ensure such errors do not happen in the future. We understand that the error may have raised concerns and questions among our customers. Please rest assured that the correct information is as follows: [Provide accurate information and clarification here]. We apologize for any confusion, inconvenience, or loss that might have occurred from the advertisement misrepresentation. We are committed to maintaining transparency and trust with our customers, and we value your opinions and feedback. If you have any further questions or concerns regarding this matter, please do not hesitate to reach out to our customer service department at [Contact Number] or [Email Address]. Our team will be more than happy to address any queries you may have and provide any necessary assistance. Once again, we sincerely apologize for any inconvenience caused by the error in our advertisement. We appreciate your understanding and continued support of [Your Company Name]. Thank you for your attention to this matter. Yours sincerely, [Your Name] [Your Title/Position] [Your Company Name]