Supplemental Services Agreement , Inc. dated 00/00. 3 pages.
The Wisconsin Supplemental Services Agreement is a legally binding contract between PCSupport.com, Inc. and Go Figure Technology that outlines the specific terms and conditions regarding the provision of additional services in the state of Wisconsin. This agreement is designed to complement the existing Master Services Agreement (MSA) between the two parties and address any additional services specific to Wisconsin. The agreement encompasses various key provisions and can be customized to suit the specific needs and requirements of both PCSupport.com, Inc. and Go Figure Technology. It typically includes the following essential elements: 1. Scope of Services: The agreement details the specific supplemental services that PCSupport.com, Inc. will provide to Go Figure Technology in addition to the services already outlined in the MSA. This might encompass services such as on-site customer support, software customization, system integration, or enhanced technical support. 2. Service Level Agreement: This section establishes the performance standards and expectations for the supplemental services provided by PCSupport.com, Inc. It outlines the response times, resolution times, and quality benchmarks that the service provider should adhere to. 3. Pricing and Payment Terms: The agreement describes the pricing structure for the supplemental services and the invoicing and payment terms agreed upon by both parties. It may include details regarding hourly rates, fixed fees, or any other relevant charging mechanism. 4. Term and Termination: This section stipulates the duration of the agreement and the conditions under which either party can terminate the agreement. It may also outline the process for terminating services, along with any associated notice periods or penalties. 5. Confidentiality and Data Protection: To protect the sensitive information shared between the two parties, this section establishes confidentiality obligations for both PCSupport.com, Inc. and Go Figure Technology. It may include provisions for data security, non-disclosure, and non-compete clauses. 6. Intellectual Property Rights: This section clarifies the ownership and usage rights of any intellectual property, including software, patents, or copyrights that may be developed or utilized during the provision of the supplemental services. 7. Dispute Resolution: In cases where a disagreement arises, this section outlines the procedure for resolving disputes, such as negotiation, mediation, or arbitration, and the jurisdiction where such proceedings would occur. Specific types of Wisconsin Supplemental Services Agreement may include: 1. Managed Services Agreement: This agreement focuses on PCSupport.com, Inc.'s provision of ongoing maintenance, monitoring, and management of Go Figure Technology's systems and networks. 2. Custom Development Agreement: This agreement focuses on PCSupport.com, Inc.'s development of tailored software solutions or applications specifically designed to meet Go Figure Technology's unique requirements in Wisconsin. 3. Infrastructure Services Agreement: This agreement focuses on PCSupport.com, Inc.'s delivery of supplementary infrastructure services, such as hosting, data center management, or cloud solutions to enhance Go Figure Technology's operations in Wisconsin. In conclusion, the Wisconsin Supplemental Services Agreement serves as an extension of the Master Services Agreement, offering additional services tailored to Go Figure Technology's needs within the state. It covers various aspects of the service provision, ensuring a clear understanding of the expectations, terms, and conditions for both parties involved.
The Wisconsin Supplemental Services Agreement is a legally binding contract between PCSupport.com, Inc. and Go Figure Technology that outlines the specific terms and conditions regarding the provision of additional services in the state of Wisconsin. This agreement is designed to complement the existing Master Services Agreement (MSA) between the two parties and address any additional services specific to Wisconsin. The agreement encompasses various key provisions and can be customized to suit the specific needs and requirements of both PCSupport.com, Inc. and Go Figure Technology. It typically includes the following essential elements: 1. Scope of Services: The agreement details the specific supplemental services that PCSupport.com, Inc. will provide to Go Figure Technology in addition to the services already outlined in the MSA. This might encompass services such as on-site customer support, software customization, system integration, or enhanced technical support. 2. Service Level Agreement: This section establishes the performance standards and expectations for the supplemental services provided by PCSupport.com, Inc. It outlines the response times, resolution times, and quality benchmarks that the service provider should adhere to. 3. Pricing and Payment Terms: The agreement describes the pricing structure for the supplemental services and the invoicing and payment terms agreed upon by both parties. It may include details regarding hourly rates, fixed fees, or any other relevant charging mechanism. 4. Term and Termination: This section stipulates the duration of the agreement and the conditions under which either party can terminate the agreement. It may also outline the process for terminating services, along with any associated notice periods or penalties. 5. Confidentiality and Data Protection: To protect the sensitive information shared between the two parties, this section establishes confidentiality obligations for both PCSupport.com, Inc. and Go Figure Technology. It may include provisions for data security, non-disclosure, and non-compete clauses. 6. Intellectual Property Rights: This section clarifies the ownership and usage rights of any intellectual property, including software, patents, or copyrights that may be developed or utilized during the provision of the supplemental services. 7. Dispute Resolution: In cases where a disagreement arises, this section outlines the procedure for resolving disputes, such as negotiation, mediation, or arbitration, and the jurisdiction where such proceedings would occur. Specific types of Wisconsin Supplemental Services Agreement may include: 1. Managed Services Agreement: This agreement focuses on PCSupport.com, Inc.'s provision of ongoing maintenance, monitoring, and management of Go Figure Technology's systems and networks. 2. Custom Development Agreement: This agreement focuses on PCSupport.com, Inc.'s development of tailored software solutions or applications specifically designed to meet Go Figure Technology's unique requirements in Wisconsin. 3. Infrastructure Services Agreement: This agreement focuses on PCSupport.com, Inc.'s delivery of supplementary infrastructure services, such as hosting, data center management, or cloud solutions to enhance Go Figure Technology's operations in Wisconsin. In conclusion, the Wisconsin Supplemental Services Agreement serves as an extension of the Master Services Agreement, offering additional services tailored to Go Figure Technology's needs within the state. It covers various aspects of the service provision, ensuring a clear understanding of the expectations, terms, and conditions for both parties involved.