This form is a sample letter in Word format covering the subject matter of the title of the form.
[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Company Name] [Person-in-Charge] [Company Address] [City, State, Zip Code] Subject: Pending Complaint for [Issue] Dear [Person-in-Charge], I am writing to formally complain about [describe the issue briefly]. My purpose is to bring attention to this matter and seek a prompt resolution in alliance with the applicable laws and regulations outlined by the state of West Virginia. I have found that the services provided by your company have fallen short of the expectations set forth in our initial agreement. As a customer residing in West Virginia, I expect that companies operating here adhere to the state's business practices guidelines, including but not limited to transparency, fair dealing, and timely issue resolution. On [date], I initially contacted your customer service department to address the issue at hand. I spoke with [representative's name], who informed me that [solution offered]. However, to my disappointment, no progress has been made since then, and the matter remains unresolved. This inaction has led to [describe the negative impact this has had on you personally or financially]. I want to emphasize that as a resident of West Virginia, I have certain rights under the West Virginia Consumer Credit and Protection Act, which ensures fair treatment and protection against deceptive practices. It is crucial for businesses operating in West Virginia to take consumer complaints seriously and handle them promptly. I kindly request that you acknowledge this complaint immediately upon receipt of this letter. In doing so, I expect a detailed outline of the steps that will be taken to address and resolve this matter. Please provide me with a written response within [reasonable time frame — suggest 10-14 days] to avoid further escalation of this situation. Failure to address my concerns within the provided timeframe will leave me with no choice but to report this matter to the appropriate authorities in West Virginia, including the West Virginia Attorney General's Office and the Better Business Bureau. I will also be compelled to share my experience on various consumer complaint platforms to warn others about the unsatisfactory services your company has provided. I believe this complaint can be resolved smoothly and amicably. Furthermore, I trust that you value your reputation, customer satisfaction, and the laws and regulations set by the state of West Virginia. By addressing this matter promptly, you can demonstrate your commitment to resolving customer disputes and upholding the rights of consumers, as outlined in West Virginia's laws. Thank you for your immediate attention to this matter. I look forward to receiving a prompt response to this complaint. Please feel free to contact me at the phone number or email provided above should you require any further details or clarification. Sincerely, [Your Name]
[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Company Name] [Person-in-Charge] [Company Address] [City, State, Zip Code] Subject: Pending Complaint for [Issue] Dear [Person-in-Charge], I am writing to formally complain about [describe the issue briefly]. My purpose is to bring attention to this matter and seek a prompt resolution in alliance with the applicable laws and regulations outlined by the state of West Virginia. I have found that the services provided by your company have fallen short of the expectations set forth in our initial agreement. As a customer residing in West Virginia, I expect that companies operating here adhere to the state's business practices guidelines, including but not limited to transparency, fair dealing, and timely issue resolution. On [date], I initially contacted your customer service department to address the issue at hand. I spoke with [representative's name], who informed me that [solution offered]. However, to my disappointment, no progress has been made since then, and the matter remains unresolved. This inaction has led to [describe the negative impact this has had on you personally or financially]. I want to emphasize that as a resident of West Virginia, I have certain rights under the West Virginia Consumer Credit and Protection Act, which ensures fair treatment and protection against deceptive practices. It is crucial for businesses operating in West Virginia to take consumer complaints seriously and handle them promptly. I kindly request that you acknowledge this complaint immediately upon receipt of this letter. In doing so, I expect a detailed outline of the steps that will be taken to address and resolve this matter. Please provide me with a written response within [reasonable time frame — suggest 10-14 days] to avoid further escalation of this situation. Failure to address my concerns within the provided timeframe will leave me with no choice but to report this matter to the appropriate authorities in West Virginia, including the West Virginia Attorney General's Office and the Better Business Bureau. I will also be compelled to share my experience on various consumer complaint platforms to warn others about the unsatisfactory services your company has provided. I believe this complaint can be resolved smoothly and amicably. Furthermore, I trust that you value your reputation, customer satisfaction, and the laws and regulations set by the state of West Virginia. By addressing this matter promptly, you can demonstrate your commitment to resolving customer disputes and upholding the rights of consumers, as outlined in West Virginia's laws. Thank you for your immediate attention to this matter. I look forward to receiving a prompt response to this complaint. Please feel free to contact me at the phone number or email provided above should you require any further details or clarification. Sincerely, [Your Name]