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Established in 1877, the Virginia Department of Agriculture and Consumer Services (VDACS) promotes the economic growth and development of Virginia agriculture, provides consumer protection and encourages environmental stewardship.
For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia. Our business hours are a.m. to p.m., Monday through Friday.
File a Consumer Complaint State of West Virginia. Office of the Attorney General Patrick Morrisey. Consumer Protection Division. 1-800-368-8808 or 304-558-8986. E-mail: consumer@wvago.gov.
Virginia consumer laws and regulations are designed to protect consumers from being ripped off, whether it's a deceptive trade practice or an unsafe product. Consumer laws also protect people from identity theft and other crimes that prey on consumers.
Before the Division of Labor may conduct a wage payment and collection investigation, an employee must file a Request for Assistance (RFA). Click on the RFA Form link below, complete and submit via email to wageandhour@wv.gov or mail to the address on the form.
Dear [Contact person or Customer Service Manager], On [date], I bought a [name of goods purchased, model number etc.] at [location and other details of the transaction]. I am disappointed because your [name of goods purchased, etc.] has not performed as it should, [was faulty, etc.]
The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by collecting reports from consumers and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights ...
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.
Individuals with questions about a complaint, or in need further assistance, are encouraged to contact the Attorney General's Office by calling our Consumer Hotline at 1-800-368-8808.
West Virginia has a comprehensive consumer protection law ? the West Virginia Consumer Credit and Protection Act ? that prohibits businesses from committing unfair or deceptive acts in consumer transactions. This law is a powerful weapon for consumers who have been the victims of abusive and fraudulent practices.