[Your Name] [Your Address] [City, State, Zip Code] [Email Address] [Phone Number] [Date] [Client's Name] [Client's Address] [City, State, Zip Code] Subject: Fraudulent Charges on Your Account — Urgent Action Needed Dear [Client's Name], We hope this letter finds you in good health. We are writing to inform you about some potentially fraudulent charges that have been made on your account with us. Your account number is [account number]. It has come to our attention that there have been unauthorized transactions on your account. Upon conducting a thorough investigation, we have identified the following suspicious charges: 1. Date of Transaction: [Date] Description: [Description of the transaction] Amount: [Amount] 2. Date of Transaction: [Date] Description: [Description of the transaction] Amount: [Amount] These transactions seem to be unauthorized and unauthorized use of your account is a clear indication of fraud. We understand the concern and apprehension you may feel upon discovering this fraudulent activity, but please be assured that we are taking this matter seriously and will do everything possible to resolve it promptly. In order to protect your financial interests and regain control of your account, we strongly advise you to take the following actions: 1. Contact our customer support immediately at [Customer Support Phone Number] to report the fraudulent charges. 2. File a report with your local law enforcement agency. Be sure to obtain a copy of the report for future reference. 3. Dispute the charges with your credit card company or financial institution, informing them that the transactions were unauthorized. 4. Change your account password and consider enabling any additional security features provided by our platform to enhance your account's safety. 5. Regularly monitor your account activities and review your statements. Immediate reporting of any suspected unauthorized transactions is crucial. We understand the inconvenience and stress caused by such fraudulent activities, and we assure you that our dedicated fraud prevention team is working diligently to resolve this matter. Rest assured that you will not be held responsible for these unauthorized charges once we have completed our investigation. If you require any assistance or have any questions, please do not hesitate to contact our customer support team at [Customer Support Phone Number] or via email at [Customer Support Email Address]. Our team is available to assist you during regular business hours. We value your business and want to ensure that your account is secure. We apologize for any inconvenience you may have experienced due to this unfortunate incident. Please be assured that we are committed to resolving this matter swiftly and ensuring that your account is fully protected. Thank you for your attention to this matter, and we appreciate your cooperation as we work towards resolving this unfortunate situation. Sincerely, [Your Name] [Your Position] [Company Name]