West Virginia Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corp regarding license arrangements

• Category: Corporations - Public - Support
• State: Multi-State
• Control #: US-EG-9292
• Format: Word; Rich Text

Description

Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corporation regarding license arrangements dated December 29, 1999. 3 pages. West Virginia Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL and Chicory Strategic Technology Corp is a legal contract that outlines the terms and conditions for providing support services related to license arrangements in West Virginia. This agreement ensures that all parties involved have a clear understanding of their roles and responsibilities and helps establish a mutually beneficial relationship. The West Virginia Support Agreement between the companies comprises several types, including the following: 1. Technical Support: This type of agreement focuses on providing technical assistance to Chicory Strategic Technology Corp, ensuring smooth operation and troubleshooting of the licensed software or technology. It may include activities such as bug fixes, software updates, and system maintenance. 2. Training and Knowledge Transfer: This agreement recognizes the need to train and educate the employees of Chicory Strategic Technology Corp on the usage and implementation of the licensed software or technology. It includes provisions for conducting training sessions, workshops, and knowledge transfer programs to enhance proficiency and maximize utilization. 3. Maintenance and Upgrades: This agreement addresses the maintenance and upgrade requirements of the licensed software or technology. It specifies the responsibilities of 724 Solutions, Inc., and 724 Solutions International, NRL in terms of regular maintenance, bug fixes, and providing updates or upgrades to ensure the software remains functional and up-to-date. 4. Escalation and Issue Resolution: This agreement includes mechanisms for handling and resolving any escalated issues or disputes that may arise between the parties involved. It outlines the escalation process, timelines, and procedures to ensure efficient communication and prompt issue resolution. 5. Reporting and Metrics: This type of support agreement emphasizes the importance of tracking and reporting on the support services provided. It includes provisions for submitting regular reports, performance metrics, and Key Performance Indicators (KPIs) to monitor the effectiveness of support activities. The West Virginia Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL and Chicory Strategic Technology Corp enables a transparent and collaborative relationship, ensuring that the licensed software or technology operates seamlessly for the benefit of Chicory Strategic Technology Corp. It lays out the groundwork for effective support and maintenance, catering to the specific needs of the organization while protecting the interests of all parties involved.

West Virginia Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL and Chicory Strategic Technology Corp is a legal contract that outlines the terms and conditions for providing support services related to license arrangements in West Virginia. This agreement ensures that all parties involved have a clear understanding of their roles and responsibilities and helps establish a mutually beneficial relationship. The West Virginia Support Agreement between the companies comprises several types, including the following: 1. Technical Support: This type of agreement focuses on providing technical assistance to Chicory Strategic Technology Corp, ensuring smooth operation and troubleshooting of the licensed software or technology. It may include activities such as bug fixes, software updates, and system maintenance. 2. Training and Knowledge Transfer: This agreement recognizes the need to train and educate the employees of Chicory Strategic Technology Corp on the usage and implementation of the licensed software or technology. It includes provisions for conducting training sessions, workshops, and knowledge transfer programs to enhance proficiency and maximize utilization. 3. Maintenance and Upgrades: This agreement addresses the maintenance and upgrade requirements of the licensed software or technology. It specifies the responsibilities of 724 Solutions, Inc., and 724 Solutions International, NRL in terms of regular maintenance, bug fixes, and providing updates or upgrades to ensure the software remains functional and up-to-date. 4. Escalation and Issue Resolution: This agreement includes mechanisms for handling and resolving any escalated issues or disputes that may arise between the parties involved. It outlines the escalation process, timelines, and procedures to ensure efficient communication and prompt issue resolution. 5. Reporting and Metrics: This type of support agreement emphasizes the importance of tracking and reporting on the support services provided. It includes provisions for submitting regular reports, performance metrics, and Key Performance Indicators (KPIs) to monitor the effectiveness of support activities. The West Virginia Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL and Chicory Strategic Technology Corp enables a transparent and collaborative relationship, ensuring that the licensed software or technology operates seamlessly for the benefit of Chicory Strategic Technology Corp. It lays out the groundwork for effective support and maintenance, catering to the specific needs of the organization while protecting the interests of all parties involved.