[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date] [Recipient's Name] [Recipient's Address] [City, State, ZIP Code] Subject: Request for Return of Late Payment and Denial of Discount Dear [Recipient's Name], I hope this letter finds you well. I am writing to discuss a recent issue regarding a late payment and the subsequent denial of a discount on the invoice [mention the invoice number] that was issued on [mention the invoice's issue date]. Firstly, I would like to apologize for the delay in making the payment. Unfortunately, due to unforeseen circumstances, we encountered a temporary cash flow shortage, which resulted in the delay. However, I want to assure you that this delay is an exception and not reflective of our usual payment practices. Upon reviewing the invoice, we realized that the discount stated on the invoice had been denied. We had negotiated this discount beforehand, and it was agreed upon in good faith. Therefore, we respectfully request that you reconsider and honor the agreed-upon discount. We value the business relationship we have developed with your company over the years and believe in maintaining a mutually beneficial partnership. Our prompt payment history and continued commitment to your products/services should be taken into consideration when reviewing this matter. In light of the above, we kindly request the following actions to resolve the situation: 1. Return of Late Payment: We request you to kindly accept the delayed payment and remove any associated late payment fees or penalties that may have been incurred. 2. Reconsideration of Discount: We respectfully request that you review the circumstances of the denial of the discount and honor the original agreement as stated on the invoice. We understand that mistakes and misunderstandings can occur, and we hope that this situation can be rectified promptly. If there is any additional information or documentation required to support our request, please let us know, and we will provide it promptly. We value your cooperation in resolving this matter as quickly as possible. Your favorable response will help us maintain the trust and goodwill between our companies. We remain open to discussing any concerns or alternative solutions you may have regarding this issue. Thank you for your attention to this matter, and we look forward to a favorable resolution. Sincerely, [Your Name]