Wyoming Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corp regarding license arrangements

• Category: Corporations - Public - Support
• State: Multi-State
• Control #: US-EG-9292
• Format: Word; Rich Text

Description

Support Agreement between 724 Solutions, Inc., 724 Solutions International, SRL and Citicorp Strategic Technology Corporation regarding license arrangements dated December 29, 1999. 3 pages. Wyoming Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a legal contract that outlines the license arrangements between the parties involved. This agreement aims to provide comprehensive support and assistance for the licensed software, ensuring its successful implementation and ongoing maintenance. In order to properly address the different types of Wyoming Support Agreement, they can be categorized as follows: 1. Basic Support Agreement: This type of agreement sets out the fundamental support provided by 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp to the licensee. It typically includes technical assistance, bug fixes, software updates, and access to documentation. 2. Advanced Support Agreement: This agreement builds upon the basic support level by offering additional services such as priority support, dedicated account managers, and extended support hours. It also provides enhanced response times for issue resolution and may include regular progress reports. 3. Customized Support Agreement: In cases where the licensee requires specific support tailored to their unique needs, a customized support agreement can be established. This type of agreement allows for the implementation of specialized services, such as on-site support, training sessions, and personalized consultations. 4. Maintenance Agreement: This agreement focuses primarily on the ongoing maintenance and updates required for the licensed software. It outlines the responsibilities of all parties regarding bug fixes, patches, performance improvements, and compatibility with evolving technologies. 5. Service Level Agreement (SLA): An SLA is a formal agreement that defines the level of service and support provided by 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp. It establishes measurable metrics such as response and resolution times, uptime guarantees, and availability of support resources. 6. Renewal Agreement: As the initial license term expires, a renewal agreement can be executed to extend the support services provided. This agreement will specify any changes or updates to the terms and conditions of the original agreement, ensuring a continued partnership between the parties involved. These various types of Wyoming Support Agreements allow 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp to meet the specific support needs of their clients while ensuring a clear understanding of the responsibilities and expectations of all parties involved.

Wyoming Support Agreement between 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp is a legal contract that outlines the license arrangements between the parties involved. This agreement aims to provide comprehensive support and assistance for the licensed software, ensuring its successful implementation and ongoing maintenance. In order to properly address the different types of Wyoming Support Agreement, they can be categorized as follows: 1. Basic Support Agreement: This type of agreement sets out the fundamental support provided by 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp to the licensee. It typically includes technical assistance, bug fixes, software updates, and access to documentation. 2. Advanced Support Agreement: This agreement builds upon the basic support level by offering additional services such as priority support, dedicated account managers, and extended support hours. It also provides enhanced response times for issue resolution and may include regular progress reports. 3. Customized Support Agreement: In cases where the licensee requires specific support tailored to their unique needs, a customized support agreement can be established. This type of agreement allows for the implementation of specialized services, such as on-site support, training sessions, and personalized consultations. 4. Maintenance Agreement: This agreement focuses primarily on the ongoing maintenance and updates required for the licensed software. It outlines the responsibilities of all parties regarding bug fixes, patches, performance improvements, and compatibility with evolving technologies. 5. Service Level Agreement (SLA): An SLA is a formal agreement that defines the level of service and support provided by 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp. It establishes measurable metrics such as response and resolution times, uptime guarantees, and availability of support resources. 6. Renewal Agreement: As the initial license term expires, a renewal agreement can be executed to extend the support services provided. This agreement will specify any changes or updates to the terms and conditions of the original agreement, ensuring a continued partnership between the parties involved. These various types of Wyoming Support Agreements allow 724 Solutions, Inc., 724 Solutions International, NRL, and Chicory Strategic Technology Corp to meet the specific support needs of their clients while ensuring a clear understanding of the responsibilities and expectations of all parties involved.