Adjust Required Field Resolution For Free

The value to choose is None.Go and edit the workflow which you are using for this project.Click on the Reopen transition.On the Post Functions tab, click on Add post function.Choose Update Issue Field.Select Resolution and value None.Click Add.If you edit an active workflow, remember to publish your draft afterward.Aug 3, 2021

The "Resolution" field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.

The way to make the resolution field optional is to not add it to a screen, you cannot set it to optional/required from the field configuration. I would recommend to instead of adding it to a screen, use post functions in the workflow to set the resolution.

Select Update issue field, then click add; On "Issue Field", select Resolution; Select the relevant "Field Value", then click Add; You'll need to perform steps 5 to 10 on every transition that leads to the "Done" status!

ResolutionLocate your Workflow: > Issues > Workflows.Click Edit under Actions for your workflow.Select your "Done" transition, and Click POST Functions.Click 'Add POST Function > Select 'Update Issue Field'Select Resolution for Issue Field and the appropriate Field Value.Aug 11, 2021

If it needs to be unresolved, the next transition needs to have the post-function "Update Issue Field", select "Resolution", then select what you want that resolution to be.

ResolutionLocate your Workflow: > Issues > Workflows.Click Edit under Actions for your workflow.Select your "Done" transition, and Click POST Functions.Click 'Add POST Function > Select 'Update Issue Field'Select Resolution for Issue Field and the appropriate Field Value.Aug 11, 2021