Alter Conditional Field Resolution For Free

Solution Go to the project settings > Workflow; Edit the desired workflow; Find the transition that will reopen the issue and click on it; Navigate to the pop-up and click on Post Functions, then click Add post Function; Add the Clear Field Value event as a post function; Select the Resolution field and click add;

The resolution field is a special one, and you can only edit it if you add it to a screen, change it as part of a post function, or set it using an automation.

Add, edit, and delete a resolution Select > Issues. Under ISSUE ATTRIBUTES, select Resolutions. Fill in the form below the existing resolutions. You can edit the name and description at any time.

Go to post-functions -> Update Field Value -> Resolution = Done. Publish workflow. Go to issue navigator -> search JQL -> Bulk Change -> Transition all issues from Resolved to Resolved. After finishing, revert the workflow back.

Resolution in JIRA In order to do this, you will firstly have to obtain the resolution ID that you want to exclude. Here's how: Go to the Resolution tab under Issues section > Issue Attributes section. You should see all the resolution options.

Open any impacted issue in the Jira issue view, and then transition them using the 'Fix Resolution' transition. This will reset the field to the desired resolution for all these issues. Alternatively, you can use a Bulk Operation to edit all the impacted issues and transition them using the 'Fix Resolution' transition.

1. Prepare your transition(s). Start by Editing your existing Workflow. In the Diagram view, click Add transition. ... Click the new loop transition to display its properties, and click Post functions. ... Publish the workflow. Repeat steps 2-4 for each status for which the Resolution field will need to be updated.