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Contact the GTL® AdvancePay® Service Department. We require a written request to be mailed or faxed by the owner of the account for a refund.

Case Summary: Global Tel*Link (GTL) is paying $67 million to settle a class action alleging that it improperly took funds from prepayments in AdvancePay accounts that had been inactive for 180 days or less.

Illinois residents who used the platform between August 2015 and August 2023 might be eligible for part of a $68.5 million settlement. It's the result of a class-action lawsuit claiming Meta, which owns Instagram and Facebook, violated Illinois' Biometric Information Privacy Act.

GTL hasn't admitted any wrongdoing but agreed to resolve these class action lawsuit allegations with a $67 million settlement. Under the terms of the settlement, GTL will reimburse consumers for 100 percent of any fund the company retained from inactive accounts.

GTL will credit or refund 100% of the amount that GTL retained from your account due to inactivity. Payments to former customers may be reduced if the total credits/ refunds exceed the available Settlement fund.

You can file a claim here, or call the Claims Administrator at 1-855-579-1311 for more information," the settlement website states. Proof of purchase along with the serial number of your laptop will be required for claim approval. The deadline to file a claim is March 6, 2023.

Customers who were part of another Wells Fargo class action settlement got their payouts via check mailed to them in mid-2020. The lawsuit concluded in November 2019, so if this settlement follows the same time frame, customers will expect payouts sometime in mid-2023.

The biggest payout from the settlement will go to legal fees for the lawyers behind it. They can claim up to 25 percent of the $725 million, or a little over $180 million. There are eight named plaintiffs in the case, and they could receive up to $15,000 each.

You can submit a claim on the official settlement website and your compensation is up to $25 with a limit of one cash payment per device. If you owned more than one device, you have to submit a separate claim form for each device.

Many courts have online dockets that you can search to see if the notice is describing a real case and what the status of the case is. If not, you can always locate the court clerk's number and call to see if the case is real. Most class action settlement notice programs will utilize a website and toll-free number.