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In this article For example, a service number can handle hundreds of calls simultaneously, whereas a user's phone number can only handle a few calls simultaneously.

Yes, you can have two numbers for a users but not the same way as in Skype for Business where you could have a PrivateLine with a separate number assigned to the user. In your SBC rewrite the incoming number to the number that you have set to the user in Teams.

Microsoft Teams uses different telephone number types depending on the purpose for which you want to use the phone number. Teams uses user numbers, which can be assigned to users in your organization, and service numbers, which are assigned to services such as Audio Conferencing, auto attendants, or call queues.

These telephone numbers are meant for a single user to receive and place calls. If you are looking for a new telephone number to assign to your PSTN Calling users, this is the one for you. Service Numbers are a bit more special. Service numbers are meant for a large number of incoming telephone calls at a given time.

If a dial-in number is not available for a meeting, the feature may not have been configured by your IT admin, or the correct licenses may not have been purchased or applied. You must send the meeting invite to at least one person for the dial-in info and Join link to appear.

Sign in to the Microsoft 365 admin center. Go to Billing > Purchase services > Add-ons. Scroll to find the Microsoft Teams Phone Resource Account license.

Currently, Microsoft supports two telephone number types: User numbers, also called subscriber numbers, which can be assigned to users in your organization. Service numbers, which are assigned to services, such as Audio Conferencing, Auto Attendants, or Call Queues.

On an Android phone, go to the Play Store, search for Outlook, and install the Outlook app. Open the app and tap Get Started. Enter your Microsoft 365 email address and password, and tap Sign in. Optionally, you can add more accounts, or tap Skip.

Phone System licenses and Calling Plans in Microsoft 365 or Office 365 go together, so to see the option to purchase Calling Plans, you must first have the Phone System licenses. First assign the licenses, and then assign a Calling Plan to the people in your organization. See Assign Microsoft Teams add-on licenses.

Setting up a Common Area PhoneStep 1 - Buy the licenses. In the admin center, go to Billing > Purchase services, and add Other plans.Step 2 - Create a new user account for the phone and assign the licenses.Step 3 - Assign a phone number to the Common Area Phone user account.Step 4 - Setting up your phone.Aug 30, 2021