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Several types of service catalog variables are provided....Container start, container split, and container endThe container variables are not yet supported on mobile devices.Container start, container split, and container end variables are supported in Service Portal.Variable sets are also considered as containers.

Variables help define the structure of a catalog item form that is displayed to the customer.Variables can be stored, accessed from multiple places, and passed between tasks in a process when fulfilling a request. They can be displayed on the Requested Item and Catalog Task forms after an item has been ordered.

The service catalog on Classic Mobile devices does not support the following variable types:Break.Container variables.Duration.Email.HTML.Label.List Collector.Lookup Multiple Choice.More items...

Adding attachment as a variable in a catalog itemCreate UI Macro.Add a Variable to your Catalog Item.Type-- UI Macro.Choose your newly created macro in step 1.It should show up on your form (see attachment) it is clickable and functions just as the OOB paperclip icon on the top right of forms.More items...?Sep 11, 2018

2. You can auto set the attachment to the variable using "g_form. setValue("VariableName","SYSID OF ATTACHMENT");", Use case: When you have requirement to auto attach any attachment/document based on some condition or without any condition.

Variables are like fields on the catalog item whereas the variable set are group or set of the variables. You can create a variable for a single catalog item only .

Workflow?A Service Catalog workflow generates three basic components: item variable types, tasks, and approvals.Although a Service Catalog workflow cannot send notifications, the workflow drives complex fulfilment processes.More items...?Dec 16, 2020