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Several types of service catalog variables are provided....Container start, container split, and container endThe container variables are not yet supported on mobile devices.Container start, container split, and container end variables are supported in Service Portal.Variable sets are also considered as containers.

To configure the catalog item to use the domain-specific workflow, select the new workflow in the Workflow field on the catalog item record.Create a catalog workflow.Add an activity to a catalog workflow.Publish a catalog workflow.

There are three main variables: independent variable, dependent variable and controlled variables.

The Product Catalog entries are the definitive, or master, names and descriptions of software products and enable the effective management of software licenses in the production environment.

Container start, container split, and container endThe container variables are not yet supported on mobile devices.Container start, container split, and container end variables are supported in Service Portal.Variable sets are also considered as containers.

Create or edit a catalog itemNavigate to Service Catalog > Catalog Definition > Maintain Items.Click New.Enter the catalog item details. Field. Description. Name. Name to appear in the catalog. Catalogs. Catalogs this item appears in. Category. Category for the item.Click Submit.

True or False: You can change the color of the instances using Content Management. True. What are the variables that you can add when you create a catalog item? Multiple choices, multi-line text, choice list and checkbox.

Variables help define the structure of a catalog item form that is displayed to the customer. For example, you can define a variable called Memory to provide users with memory options at an extra cost for a PC catalog item.

Service Catalog enables you to set up one or more service catalogs and provides self-service opportunities.Multiple service catalogs enable your organization to offer different sets of services to different teams within the organization, such as IT services, human resources, and facilities management.

Workflow?A Service Catalog workflow generates three basic components: item variable types, tasks, and approvals.Although a Service Catalog workflow cannot send notifications, the workflow drives complex fulfilment processes.More items...?Dec 16, 2020