Claim Send via USPS For Free

Timeline for Filing Claims Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing.Registered Mail15 days60 daysRegistered Mail Collect on Delivery15 days60 daysPriority Mail and Other Insured Mail15 days60 daysCollect on Delivery15 days60 days7 more rows

Overall, you can track international packages using USPS tracking numbers. Make sure to copy your package's tracking information or keep your shipping receipt in case your delivery hasn't arrived yet.

Only shipments sent with USPS International postage types are eligible for return service. If an international shipment sent with USPS is deemed undeliverable or it is refused by the customer, the shipment will make its way back to the original sender via the return address on the label.

For claims filed online, login to Online Claims at .usps.com/domestic-claims and check the status in your USPS.com account. For other claim status questions, email the Accounting Help Desk at HelpDeskAccounting-St.LouisMO@usps.gov or call 866-974-2733, Monday through Friday, 7a. m. ? 7 p.m. CST.

The U.S. sender of EMS, recorded delivery, registered air and economy letter-post, insured and ordinary air, and economy parcel post items that may be lost, damaged, or rifled must call the International Inquiry Center at 800-222-1811 within the time limits listed in 922.1 to initiate an inquiry.

How to File an International Claim on USPS.com - YouTube YouTube Start of suggested clip End of suggested clip Click the help menu. And select file a claim click international shipments gather all theMoreClick the help menu. And select file a claim click international shipments gather all the information you will need for your inquiry. Then click create an inquiry. Sign into your existing usps.com.

Global Express Guaranteed® (GXG®) service is the fastest USPS® international shipping option: Ships up to 70 lbs (some countries have lower weight limits) to about 180 countries (with next-day delivery to many places in Canada). Date-certain delivery with a money-back guarantee2.

Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period and include proof of insurance, value, and damage.

You can report a missing USPS package by filing a claim at the USPS claims site. The sender or receiver of a USPS package can file a claim, but the original purchase receipt must be available. You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured.

Once USPS has approved your claim, you will receive an email notifying you. You should then receive a check for the claim amount via mail within 7 to 10 business days. Shipment insurance is included with many USPS services.