Claim Send via USPS For Free

The quickest was to get a refund is to submit a request online or simply take your customer copy of the Priority Mail Express® label to your local Post Office and complete a PS Form 3533, Application and Voucher for Refund of Postage and Fees. Once verified, your refund will be paid by cash or a no-fee money order.

Your claim may be completely approved or approved in part. After your claim is approved, you should receive payment for the claim amount in 7-10 business days. USPS does not pay a claim higher than an item's actual value.

Nonflammable, nonhazardous liquids can be sent via USPS, if sealed inside a waterproof container. A recently proposed rule change states that mailers must mark the outer container of a mailpiece containing liquid to indicate the nature of the contents, and include orientation arrows.

If your USPS shipment is lost or damaged during delivery, you may be eligible for compensation. However, the process for filing a claim for a USPS damaged package can vary, depending on whether the shipment was domestic or international, as well as the type and value of the package.

For insured, registered, or priority packages delivered by USPS, whether lost or damaged, you can then file an insurance claim online or via mail. (Call 800-ASK-USPS for details on how to do this.) By the way, this is what happens to lost mail.

File a Claim For damaged or missing contents, we recommend filing a claim immediately, but you must file no later than 60 days from the date of mailing.

After receiving a completed online claim that includes all required supporting documentation for a payable claim, the Postal Service generally pays the claim within 57 business days.