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In general, cracked, or broken glass is considered accidental damage and is not covered under the standard warranty.

Find your IMEI Number and get access to warranty date, carrier info, blacklist status, purchase date and more. Dial *#06# to see. your device IMEI. Enter IMEI. to field above. Get information. about your device.

To obtain warranty service for your Samsung product, call Samsung's Customer Care Center at 1-800-Samsung (1-800-726-7864) have your Model Number, Serial Number, and a copy of your receipt on hand when you call. For complete warranty terms and conditions, visit Samsung Warranty and Policy page.

Warranty terms The typical smartphone warranty promises to repair, replace or refund the purchase price of a device that has mechanical, electrical or software defects. It doesn't cover damage you cause (for example, by dropping the phone).

Manufacturer's warranties are designed to protect against defects and malfunctions, but they do not cover damages caused intentionally by the user. Any deliberate damage inflicted on a product, such as physical alterations, dismantling, or unauthorized repairs, will void the warranty.

A manufacturer warranty comes free with a new phone, but it will only cover hardware or electrical failures that are due to faults in manufacturing.

This warranty is a written statement that guarantees that the manufacturer will repair or replace your phone if it comes with a factory defect or damage within a specified time frame from the date of purchase. However, any damage you are responsible for is usually not covered by your free warranty.