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If Subscriber's account thereafter remains unpaid, Subscriber's Services may be suspended or disconnected. Subscriber can avoid incurring late fees by paying Subscriber's monthly bill by the due date on the billing statement.

If you have a Protection Plan for your device(s), you'll still be charged during the suspension period. After 90 days, your service will automatically resume and the card on file will be charged. You'll receive a notification when your service is reinstated.

Important Billing Information If your account balance remains unpaid, your service will be suspended after 62 days.

Make sure to properly the WiFi extender before connecting it to a Spectrum router. Place it in the optimal position, it should be between your router and the identified dead zones. Do remember that the distance between the router and the extender should be between 15 to 25 feet for a stable connection.

To reset and connect a Wi-Fi Extender to a new router, unplug the Wi-Fi Extender from the wall. Turn off the existing router and plug set the new router up. Plug the Wi-Fi extender back into the wall and press the WPS button on the Wi-Fi extender and the router.

A separate class action lawsuit was filed against Spectrum last year by a consumer arguing the company broke the law by allegedly secretly recording inbound and outbound phone calls made to and by its representatives. Have you received an automated sales call on behalf of Spectrum that was made without your consent?

Upon advance written notice, Spectrum can suspend or disconnect your local telecommunications package and services if you fail to pay for your services.