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How to Write Professional Text Messages Your Customers Will Love Keep your length concise. ... Communicate with customers in a casual, human voice. ... Be purposeful with your send times. ... Capture attention with personalization. ... Show customers why they should be hyped about your offer.

The Anatomy of a Text Message Introduction Start with a polite greeting (Greetings, Exalted One). ... Introduce yourself (I am Luke Skywalker?). ... Let them know the purpose of your text (I'm sure that we can work out an arrangement?). ... Give or tell them something of value (I present to you a gift).

Rules for Writing Professional Text Messages Keep it short: The best part of texting is fast, easy communication. Your messages should get the point across in just a few words. A good rule of thumb is 1-2 sentences.

Text message marketing best practices Get permission. Text message marketing has evolved over the years. ... Keep texts short and to the point. The texts you send contacts should be short and simple, yet straightforward. ... Don't bombard users. ... Add value. ... Send texts at appropriate times. ... Offer an unsubscribe option.

Start with a greeting ? just like you would when you introduce yourself in person, say 'Hello'. Or, more specifically, say 'Hi' to reduce character count! Explain who you are ? include your name and business. You can do this via a signature at the end of your text or weave it into the content at the beginning.

6 steps to writing the best business text Step 1: Decide on your communication goal. ... Step 2: Choose a tone to communicate in, keep it friendly. ... Step 3: Introduce yourself. ... Step 4: Keep it short and clear. ... Step 5: Add relevant attachments or links. ... Step 6: Make it clear that communication is two-way.

Professional text messages should really only be used for urgent or time-sensitive information where there's a clear benefit for the recipient. Appointment reminders, order confirmations, service updates and time-limited special promotions are examples of SMS communication that works.

Here are some key rules to follow: Always include your brand name in your messages. ... Choose the right times of the day to send promotional text messages. ... Be concise with your messaging. ... Don't spam. ... Pay close attention to tone. ... If customers are able to respond to you, make sure to get back to them as soon as possible.

10 winning features of SMS It's real-time. Once delivered, the SMS is opened almost systematically.It gets everywhere. It may sound peculiar, but this term is more than appropriate.It's versatile.It can be personalized.It's integrated.It's automatic.It's fully traceable.It can be expanded.

Hi, We're SlickText. A mobile marketing and mass text messaging service that offers powerful solutions for businesses and organizations to communicate to their audiences.