Interactive Comment Deed For Free

ICE comment card submissions are anonymous unless the customer provides contact information. ICE does not track or log user identification information except for what the customer provides on the comment card.

ICE comment card submissions are anonymous unless the customer provides contact information. ICE does not track or log user identification information except for what the customer provides on the comment card.

When you come across a service you'd like to make a comment on, simply follow these steps: Visit the ICE main site. Locate your installation. Pick the category under which the service you're looking for will likely appear. Fill out the comment card. Send!

Be specific and avoid writing angry or threatening comments. When drafting an ICE comment, describe the situation with as much detail as possible. Explain exactly what you want done and include names, times, dates and locations ? all information ICE managers can use to substantiate your concerns to provide solutions.

The installation ICE administrator will then forward the comment to the appropriate service provider. Sometimes an ICE comment is received that is unrelated to installation services. These include comments related to unit leadership, command climate, personnel actions and policies, and the work environment.

The ICE system allows customers to submit online comment cards to provide feedback to the service providers they have encountered at military installations and related facilities around the world.

The Interactive Customer Evaluation (ICE) is a web-based tool that collects feedback on services provided by various organizations throughout the Defense Department. It is designed to improve customer service by allowing manager to monitor satisfaction levels through reports and customer comments.