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If Closed Captioning on TV is any guide, then dialogue heard over a phone would be in italics, not in quotes. The same would apply to dialogue audible when the phone is on speaker and as over a walkie-talkie.

After the phone call, you should write down your notes as soon as possible, while the information is still fresh in your mind. You should use clear and concise language, avoid jargon and slang, and use bullet points or headings to organize your notes.

The easiest way to transcribe phone calls is by using a transcription service like iovox Insights. Insights is the ideal conversational intelligence and speech analytics solution that allows you to record calls and transcribe those conversations in real-time to extract business insights and observe trends.

Call transcription is the conversion of a voice or video call audio track into written words to be stored as plain text in a conversational language.

The application of the character extension for voice-over is often confused with the extension for off-screen (?O.S?). The difference between the two lies in the location of the unseen character. You will almost always use ?voice-over? for this type of phone conversation.

Means "voice over" -- a voice originates from outside the scene location. Here are common situations where you would use this notation: -- A voice originates from outside the scene location through a phone or walkie-talkie or radio or some other device.

For conversations where only one of the characters is seen and heard (a one-sided conversation), format the scene the same as you would normal dialogue. Include beats, pauses, or specific character actions within the dialogue to signal the times when the off-screen character on the other end of the phone talking.