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Keep all paperwork that supports your claim, including sales receipts and prior warranty work which has been covered. On some occasion, a replacement part or service work may have an extended warranty for that particular item. Notify the warranty department of the seller immediately when the problem occurs.

Implied warranties deal with the product at the time it is purchased. Generally, customers have four years to enforce an implied warranty claim. Merchants of used goods also give implied warranties. You can sell without implied warranties?"as is"?in most, but not all states.

Write and send a demand letter with the terms of your warranty, the issues with your product, and the resolution that you want. If you need to go to a third party for repairs, send your warranty company the receipts, and demand a reimbursement.

Sue in Court A warranty is a contract. When your warranty company refuses to honor the terms of a warranty, you may have a claim for breach of contract. The amount allowed in small claims varies from state to state, but for most products, you can sue in small claims court.

When talking to your customers about their options, be straightforward and clear. Explain what limited or manufacturer warranties cover and how extended warranty or accident protection plans can fill in the gaps. Give them all the information they need to make the decision that's right for them.

Department of Consumer Affairs. File a complaint online at .dca.ca.gov or call 800.952. 5210 to have a complaint form mailed to you. California Attorney General's Office.

If you have multiple categories, mention the list of products and what warranty period exists for each. An example can be: The Warranty Period for Physical Goods purchased from My Company is 180 days from the date of purchase.