Load Photo Warranty For Free

If you do not have your original purchase receipt and you did not purchase directly from Tempur-Pedic, you may upload a bank statement, credit card statement, financing statement, or cancelled check.

To check for sagging, simply examine the mattress for any visible indentations or sinking areas. If you notice any sagging, it's time to consider getting a new mattress. Another sign of a bad mattress is lumps or bumps. As a mattress ages, it may become lumpy or uneven, causing discomfort and disrupting sleep.

The warranty will cover manufacturer defects in the springs, seam issues and structural issues. The most common question is about dips in the mattress, the way we measure this is to take either a straight item and lay it across the mattress or take a string and tighten it across the mattress and measure the dip.

Take a photo from both sides of the mattress with the camera lens at eye level. 4. Stand at the foot of the bed and take a photo of the entire surface of the mattress.

This image is best taken by standing at the foot of the bed and taking a photo of the mattress as a whole. This image should show the entire mattress from head to foot and side to side.

Place a tape measure or ruler into the deepest area of the depression. DO NOT measure into the mattress's stitching. Take one close-?up photo, showing the measurement clearly. Take one photo from a distance, including the measurement and as much of the surface of the mattress as best you can.

In order to file your warranty claim, please be sure to have a copy of your invoice as the warranty provider will require a proof of purchase of both the item and the extended warranty purchase.