Manage Phone Warranty For Free

Typically, manufacturers provide a warranty that covers mechanical or electrical defects for a period of time (usually 1 year from the date of purchase). If you decide you want coverage for mechanical or electrical defects after your manufacturer's warranty expires, you can pay to extend it.

For devices bought as new, we'll make the warranty device exchange on behalf of the manufacturer. Check your device manual or contact the manufacturer for warranty info. Your replacement device will be similar or better. It can take up to six business days to arrive.

This warranty is a written statement that guarantees that the manufacturer will repair or replace your phone if it comes with a factory defect or damage within a specified time frame from the date of purchase. However, any damage you are responsible for is usually not covered by your free warranty.

Warranties on new phones typically last one year, but can be shorter or longer. Check your warranty status (expiration date) at the device manufacturer's website. If you buy (or sell) a used device, any remaining warranty goes with the phone.

With a full warranty, a company guarantees to repair or replace a faulty product during the warranty period. If the product is damaged or defective, companies offering a full warranty must repair or replace it within a reasonable time.

A typical manufacturer's warranty lasts one year, though you may find ones for as short as 90 days or as long as 24 months. While warranties differ, they typically promise to repair, replace or refund the purchase price of a phone that is found to have mechanical, electrical or software defects.

Device Care Complete customers can cancel the feature at anytime. To cancel, you can have a sales representative cancel it in-store, you can call TELUS Customer Care or you can log into your MyTELUS account and select Manage Add-Ons in the Plans & Devices section.