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The following prerequisites are required for the user to schedule a Teams live event. Here are the licenses that must be assigned to organize, produce or present a Teams live event: To organize: A Microsoft or Office 365 Enterprise E1, E3, or E5 license, [or] a Microsoft or Office 365 Education A3 or A5 license.

If you received the message "This phone number has already been taken? when adding a phone number to an account, it means the phone number is already associated with another Microsoft account. You can transfer the phone number if you own both accounts.

Teams Phone licenses For Microsoft 365 Enterprise licensing, those on level E1 or E3 would need to add a Teams Phone license. (Remember E5 comes with voice capabilities). Those on a Microsoft 365 Business, would need to purchase voice as a bundle, and request this without the Microsoft Calling Plan included.

The dial pad is available for users with a Phone System license, provided they're configured properly. The following criteria are all required for the dial pad to show: User has an enabled Phone System ("MCOEV") license. User has Microsoft Calling Plan, Operator Connect, or is enabled for Direct Routing.

To set up an Auto attendant, in the Teams admin center, expand Voice, select Auto attendants, and then select Add. Type a name for the Auto attendant in the box at the top. To designate an operator, specify the destination for calls to the operator. ... Specify the time zone for this Auto attendant.

Customers who purchase a Microsoft 365 subscription also receive Teams licenses for their users. Purchasing the Teams Premium add-on license provides admins and end users with extra features on top Teams with their Microsoft 365 subscription.

When an Auto attendant or Call queue is transferring calls to an external number, specific resource accounts as outlined below must have a Teams Phone Resource Account license and one of the following assigned: A Calling Plan license and a phone number assigned. An Operator Connect phone number assigned.

Change a license If you are using Teams admin center, in the Licenses and apps tab on the user details, ensure that the old license is removed and the new license is added before you click Save changes.