Manipulate Company Warranty For Free

Establish the necessary processes, procedures, and systems for the warranty program Develop a workflow for the warranty process. Outline the process for customers to file a warranty claim. Create a process for handling customer inquiries. Determine how long a warranty will last. Determine how to verify warranty claims.

Understand your warranty policy Your warranty policy should specify the scope, duration, and conditions of your warranty, as well as the process and costs of making a claim. You should also provide a written copy of your warranty policy to your customer and keep a record of it for future reference.

Create an extended warranty sales script Not everybody will say no, so mention it to every single customer. Bring it into the conversation early. Sell the benefits of extended warranty as you would any other product on your shop floor.

General Tips for Resolving Claim Disputes Because it's important to create a document trail, your request should be in writing, too. Once you know the reason for the claim denial, you might be able to dispute it by providing supporting documentation such as receipts and repair records.

To convince a buyer to take up your dealership's extended warranty you need to be clear and upfront on what your warranty covers and what it doesn't. The only way that you are going to be able to get a customer to take action is by having them understand everything about the warranty.

Make it Simpler for a Consumer to Make a Claim. Make this part of your product value proposition. Make your warranty terms absolutely clear and your customers will perceive that you stand behind the quality of your product. The connection between your product's quality and increased sales is clear.

Your warranty can pay for itself after one major repair. By buying an extended auto warranty upfront, these unexpected costs do not have to be paid out of pocket. The cost of one major repair may be more than you paid for your entire warranty, meaning you're saving some serious cash in the long run.