Modify Company Warranty For Free

With a full warranty, a company guarantees to repair or replace a faulty product during the warranty period. If the product is damaged or defective, companies offering a full warranty must repair or replace it within a reasonable time. A limited warranty works similarly, but with greater restrictions.

The Basic Concepts: A warranty is a legally binding commitment forming part of the sales contract which assures the buyer that the product or service is free from defects. A warranty often provides for a specific remedy such as repair or replacement in the event the article or service fails to meet the warranty.

Unfortunately, under a warranty claim process, you are only entitled to replacements. You can get as many replacements as required within the warranty period.

Identify the types of products and services to be covered Gather information from your sales team, customer service team, and other departments about the products and services you offer. Make a list of all products and services you offer and decide which ones you want to include in the warranty program.

Complain to the Better Business Bureau and to your state attorney general or consumer protection office. If all else fails, sue for damages. No one wants to go to small-claims court, but a warranty is a contract that holds up in court. For expensive products, look into contacting a consumer attorney.

Clarify what the warranty does and does not cover. Be specific when writing out exactly what the warranty does and does not cover. For example, if your product malfunctions, write out whether you will pay for new parts, as well as labor. Do customers have to go to you for repairs, or can they use outside vendors?

Warranty On Replacement Under replacement warranties, goods are given to customers for free during the warranty period without any extra charges. The cost of these replacements is already included in the original price of the goods, and the applicable taxes are paid at that time.