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If the company you're switching to doesn't offer service in your area, your number won't be able to be ported. The number you're trying to port is no longer in service. Only numbers that are currently active are eligible to be ported. Your new provider does not have an interconnection agreement with your old provider.

This typically means that either you have an unpaid balance or the carrier charges a port away fee. To resolve this rejection you must pay any outstanding balance/fee to your current carrier.

Once you request service from a new company, your old company cannot refuse to port your number, even if you owe money for an outstanding balance or termination fee.

Can I keep my mobile number if I move abroad? Create a Google Voice account. Port your mobile number to Google voice. Create a voicemail to let your friends know how to reach you. Get a local sim card.

What to Do When Your Service Provider Won't Port Your Number Contact the porting agent at your new provider. ... First, make sure everything on the order is correct. ... Speak to the old service provider. ... They are bound by law to release your number. ... Contact the carrier directly.

Phone: 1-888-CALL-FCC (1-888-225-5322); ASL: 1-844-432-2275. Mail (please include your name, address, contact information and as much detail about your complaint as possible):

Under FCC regulations, you have the right to keep your cell phone number (it doesn't belong to your carrier). So a carrier is required to relinquish your cell phone number to you if you so request. This is pretty simple if you're just switching from Verizon to AT&T to Credo or whatnot.