Pack Link Resolution For Free

Packlink will handle all shipments on eBay's behalf, as well as payments, technical aspects and customer support related to orders confirmed through this platform. eBay Delivery is totally free of charge. You can log in with your eBay credentials and start using it at no additional cost.

Packlink will handle all shipments on eBay's behalf, as well as payments, technical aspects and customer support related to orders confirmed through this platform. eBay Delivery is totally free of charge. You can log in with your eBay credentials and start using it at no additional cost.

The average time estimated to resolve a complaint and settle the refund for damage, loss or missing content is 30 calendar days, but we'll try our best to resolve your claim as soon as possible.

You will need to have the following mandatory information at hand: Value of the product or the materials used to produce it. Purchase invoice or sales receipt. Description: brand, model, serial number or IMEI if necessary.

Usually, for the loss they need evidence of shipment (tracking details work) and the invoice value, as the goods were sold, print the eBay invoice off and use that don't let them start asking for cost prices etc. For damage, they will require photos of the damage as well as the above.

How do I create a shipment? Go to the Packlink homepage. Add the required information in the Shipment details tab: ... Click Ship now and the system will show you the available services and prices. You can filter the search results by clicking on Filter your shipping preferences on the top right of the page.

If the delivery of your shipment is unfortunately delayed, or if you think that it has been lost in transit, the claim period is 30 calendar days from the collection/drop-off date, regardless of the means of transport used.