Put Up Signature Release For Free

By default, all DHL Express deliveries require a signature upon delivery to proclaim the completion of our service. It can also be used by shippers to confirm their deliveries to their recipients for peace of mind.

We can also apply shipment confidentiality on request. The sender will not be listed on the shipment label, so that the recipient will not know who it's from.

Upon customer's request, DHL will obtain signature from the receiver or a representative at the delivery address. In case no one is at the delivery address, DHL will reattempt delivery. DSR shipments cannot be re-routed, dropped in a post box or left with the neighbor.

If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address. DHL will ensure your shipment is not re-directed, or delivered at an alternative address.

Our DHL courier will automatically return the next workday. If you also missed our second delivery attempt, you can collect your parcel at a DHL RegionHub. Follow the instructions on your DHL card and on our Track & Trace page.

Authorize delivery without a signature. When selected, DHL is authorized to complete delivery, or leave the shipment in a designated place, without a delivery signature.

Request a signature Most of the time, you don't have to sign for receipt. But if you're shipping or ordering high-value items, it's best to require a signature for your package to be released. This will prevent it from falling into the wrong hands.

How long will DHL hold a package? DHL holds parcels for seven days and sometimes they can hold it longer than the given date. If there is an "Agreed Delivery" date DHL will not charge for storage.

A "Waiver of Signature" is initiated by the Sender and authorizes delivery of mail at the letter carrier's discretion without obtaining the recipient's signature. " Signature Required" is initiated by the Sender and requires the addressee's signature for delivery of the item. ?Knowledge.

DHL missing packages: Call 1 (800) 225-5345 ? speak with customer service for a tracking update. Ask neighbors and look for a notice of attempted delivery. You have 30 days to file a claim. Start a claim with DHL here.