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How to Switch Cell Phone Carriers Research which provider you want to use. Gather all of your information. Contact your new service provider. Ask about keeping your old number. Decide if you want to keep your old phone or trade it in. Recap.

You can switch anytime (if you're not in a contract) While most carriers no longer offer two-year contracts, you may still be in one. In this case, you will have to wait for your contract to be up or see if your new carrier will cover any of your early termination fees.

You can switch carriers online or in person. Once you've activated your new service, your old account should automatically cancel. You'll receive a final bill, which may include an early termination fee if you're required to pay one, as well as any balance on your Device Payment Agreement.

Porting: Keeping Your Phone Number When You Change Providers Review your current contract. ... Do not terminate your service with your existing company before initiating new service with another company. Contact the new company to start the process of porting your number.

Will I need a new SIM if I switch carriers? Yes. Your phone's SIM card (or eSIM profile) is associated with a carrier, plan and billing account. Even if your device is compatible with another carrier, you'll need a new SIM that connects to their network.

Using a cell phone with a new provider will require it to be carrier unlocked and then a valid activated sim card to be used. You need an active account in order to port a number to a new carrier. The phone also needs to be compatible with the new cellular network you want to use.

Make the official switch. You can switch carriers online or in person. Once you've activated your new service, your old account should automatically cancel. You'll receive a final bill, which may include an early termination fee if you're required to pay one, as well as any balance on your Device Payment Agreement.