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By statute, a primary function of the CFPB is to collect, investigate and respond to consumer complaints. Companies receive and respond to these complaints through the Company Portal, a secure online environment that protects consumer privacy and the confidentiality of company responses.

To make a complaint, most people prefer to call the credit card company's customer care. Calling customer care is critical for quick credit card blocking, but it is also critical to keep all interactions in writing, either by sending a letter with an acknowledgement or by email.

How to File a Complaint with the California Attorney General By Phone: 916-322-3360. Toll-Free Phone Number: 1-800-952-5225. By Mail: Download, fill out, and mail this form to P.O Box 944255, Sacramento 94244. By FAX: Download, fill out, and fax this form): (916) 323-5341. Online: Submit complaint using their Online Form.

First, the furnisher may be willing to fix the error, either because it actually does find an error or to maintain good customer relations. Second, if the furnisher does not respond, the credit reporting agency is legally required to delete the disputed information from your credit report.

Untimely response: If the company does not meet the 15-day deadline to respond to a complaint, the CFPB will mark it as ?untimely.? Consumer feedback: Consumers can report their dissatisfaction with a company's response to the Bureau.

Submit a complaint. Consumers who have a problem with credit or consumer reporting can submit a complaint to the CFPB online or by calling (855) 411-CFPB (2372). We use complaints to hold companies accountable in our enforcement and compliance work. TIP: Submitting a complaint is free.

Of the approximately 994,000 complaints the CFPB received in 2021, it sent 752,800 (or 76%) to companies for review and response, referred 6% to other regulatory agencies, and found 17% to be not actionable (Figure 2A, Routing Outcomes).