Secure Us Contact Document For Free

Securus Inbound Connect? Go to your AdvanceConnect account on the Securus app on your smartphone and select 'Inbound Connect' Add your loved one as a contact. When you start a connection, your loved one will receive a real time notification on their personal tablet. Get Connected!

A Securus® Debit account is owned by the incarcerated individual and used to pay for Securus services offered at their facility. This is NOT a commissary account. This may include services such as phone calls, eMessaging stamps, tablet media (games, music, and movies) as well as Video Connect sessions.

Money can be sent to individuals using JPay or Securus Technologies' Debit. Money can also be sent to incarcerated individuals through Western Union, cashier's check, or money order.

You can transfer some of your stamps or make a deposit to their Securus Debit account, and they can purchase stamps. Can I send a picture from my gallery or take a snapshot and send through eMessaging? Yes.

A free Securus Online account is required, then sign up for eMessaging, find your loved one, purchase a book of 'stamps' and type your message. Stamps are used to purchase messages and send photos, eCards and Video greetings. Can I pay for a reply to my messages?

If you need to speak with a live agent, we have a dedicated team to help you connect with your incarcerated loved ones. Your satisfaction is our #1 goal. The Tablet Ticketing Team is available 365 days and supports our computer systems, tablets and software applications.

As the largest incarcerated individual communications provider, we help maintain relationships between incarcerated individuals and their family and friends through easy-to-use incarcerated individual calling options and Video Connect® from anywhere using Apple or Android smartphones, tablets or PCs.