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Identify the types of products and services to be covered Gather information from your sales team, customer service team, and other departments about the products and services you offer. Make a list of all products and services you offer and decide which ones you want to include in the warranty program.

Your warranty should list the address of the company that provides the warranty. You may want to send your letter by certified mail and request a return receipt, so you'll have proof that the company got your letter and signed for it.

How to write this claim letter: Give a full description of the product's defect. ... State what action you expect ing to the warranty terms. If possible, include copies of applicable documents such as the receipt or warranty statement. Thank the reader and encourage a prompt reply.

Clarify what the warranty does and does not cover. Be specific when writing out exactly what the warranty does and does not cover. For example, if your product malfunctions, write out whether you will pay for new parts, as well as labor. Do customers have to go to you for repairs, or can they use outside vendors?

How Does a Warranty Work? A warranty is a guarantee issued by a seller to a buyer that a product will meet certain specifications. If the product does not meet those specifications, the buyer can ask the manufacturer or seller to correct the problem. Certain exceptions apply, and not every defect is covered.

Call your home warranty company's customer service line as soon as a covered appliance or system malfunctions. The phone number is in your contract and available online. Company websites will often have client portals where you can place a service request by submitting a form.

The receipt is your proof of purchase and is required to claim your warranty. A copy of the invoice is also enough to claim the warranty. The appliance's serial or production number can help track when and where it was bought. Email ? the manufacturer or retailer may have emailed you the invoices and warranties.