Set Out Conditional Field Resolution For Free

Click to Add section anywhere below the field(you can also drag and drop the fields and sections). Click on the section divider. The section panel will give you the option section shown as Always, or Conditionally. Select Conditionally.

Resolution Set Using a POST Function Locate your Workflow: > Issues > Workflows. Click Edit under Actions for your workflow. Select your "Done" transition, and Click POST Functions. Click 'Add POST Function > Select 'Update Issue Field' Select Resolution for Issue Field and the appropriate Field Value.

Look for the copy of the workflow in the page ? > Issues > Workflows and click on the Edit button next to it. This copy will be a temporary workflow that we will edit and use to fix the issue resolution field. Switch to the diagram view, then click on the Add a transition button to create a new temporary transition.

Hi @JRodney Estrada - Yes, you can change the workflow for the transition to Done (or Closed or whatever status you use) to modify the Post Function that is setting the value of the Resolution field.

The "Resolution" field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.

Resolution in JIRA In order to do this, you will firstly have to obtain the resolution ID that you want to exclude. Here's how: Go to the Resolution tab under Issues section > Issue Attributes section. You should see all the resolution options.

Solution Go to the project settings > Workflow; Edit the desired workflow; Find the transition that will reopen the issue and click on it; Navigate to the pop-up and click on Post Functions, then click Add post Function; Add the Clear Field Value event as a post function; Select the Resolution field and click add;