Set Up Checkbox Notification For Free

There is a case setting located at Setup | Customize | Cases | Support Settings called 'Enable Case Comment Notification to Case Contacts' that can be used to notify related Contacts of case comments, in addition to the Case Owner.

In Classic: Click Setup. Select Customize. Select Cases. Select Support Settings. Select the Notify Case Owners when Case Ownership Changes checkbox.

Notify Case Owners when Case Ownership Changes does not default in Lightning. In Support Settings, you can check the box for Notify Case Owners when Case Ownership Changes and in Classic this defaults the notification box on the change owner screen to checked, but it does not in Lightning.

Create an Alert Relationship Custom Metadata Type From Setup, search for then select Custom Metadata Types. Click Manage Records next to Alert Relationship. Click New. Enter a value for Label and Alert Relationship Name. Enter a value for Relationship Field on Alert Object. ... Save your changes.

Goto Setup -> App Setup -> Cases -> Support Settings and enable(check) the "Send Case Notifications from System Address" option. "Send Case Notifications from System Address" setting is used to to specify that case comment, case attachment, and case assignment email notifications are sent from a system address.

You can modify your account-wide default notification settings in your User Settings ? click on the gear menu and select the Notifications tab. Box breaks down notification settings into two categories ? one for folders that you own and the other for folders that you have joined as a collaborator.

Step-by-Step Guide Navigate to Setup in Salesforce. In the Quick Find box, search for ?Email to Case? and select it. Click the ?Enable Email to Case? checkbox. To activate the functionality, click on the ?Save? button. Create a new Email-to-Case routing address by clicking ?New Routing Address?.