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Call logs provide essential contact center metrics such as average handling (or call) time, first call resolution, and average answer speed. These metrics enable contact centers to determine if they meet their KPI (key performance indicator) targets.

On Android Devices Launch the Phone app. If the recent tab is not opened immediately, click on "Recent" at the bottom of the screen. Click on the number you want to check its recent call history. From the dropdown options on the number, tap History. In some devices, it should be Call details or the "i" icon.

Call history, also known as call list, provides itemised information about telephone calls or connection requests of a telephone extension. Call lists can be provided by various devices. Thus, telephones as well as telephone systems and routers can be equipped with a call history function.

Here are a few things to include in your basic call log template: The name of person receiving the call. The call recipient's company. The call recipient's contact information. The date and time of the call. The duration of the call. The call's purpose. If you need to follow up with the client.

Call logging is the process of collecting, analyzing, and recording data on telephone calls. The data can include the call origin, call destination, the length of the call, and other transmission details. Other characteristics might include the call start and end times and the specific network used.

If you find that someone has rooted or jailbroken your phone, they have likely installed spyware on it. This software can monitor everything you do with the phone, including recording your calls, reading your text messages, and tracking everywhere you go with GPS.