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When you detect a variance from your project plan, you create a claim in the SAP system or using an Internet application. This means you can document variances either at your work station, or at any computer that has Internet access. This makes claim entry easy and convenient.

Ing to SAP, ?SAP Warranty Management is the SAP solution for processing claims and managing corresponding master data. The solution covers the complete supply chain, linking customer (reimbursement) and vendor (recovery) processes.

An extended warranty contract could be purchased at different events. During the sales order process, itself customer may opt for the extended warranty; in such a case, we can trigger an email to the distributor with extended contract creation in the backend and let the distributor review and approve them.

If items or assets get damaged, you can seek to repair or replace the items and assets. You can make warranty claims that are based on warrantable transactions or based on ad hoc requirements.

A warranty claim is a claim by a customer/product owner for a product under warranty, and usually entails either repair or replacement. The Process "process warranty claims" includes [Identifying, investigating, and processes warranty claims.

The warranty claim type determines the processing procedure that a warranty claim goes through (examples: precrediting, postcrediting , authorization , recall ). It contains default values for the organizational data and control parameters .

A warranty is a legally binding commitment forming part of the sales contract which assures the buyer that the product or service is free from defects. A warranty often provides for a specific remedy such as repair or replacement in the event the article or service fails to meet the warranty.