Strike Out Number Resolution For Free

The strikethrough is based on the resolution field, if that field has a value Jira will interpret the issue as resolved and will then show the strikethrough. So in order to remove it you have to set resolution to none.

Highlight the text you want to edit. Press Ctrl+D on Windows or Command+D on Mac. Click the Strikethrough option under Effects in the middle of the window. Press OK.

By default, workflows are set up so that when an issue is moved to a status in the Done category, a resolution is automatically set. This means that moving an issue to Done will make a strikethrough appear on the issue view. Admins can make sure a strikethrough only appears when someone manually sets a resolution.

To ensure a strikethrough only appears when someone manually sets a resolution: Go to Settings ( ) > Issues. Select Workflows > Edit your selected workflow. In the Diagram tab, select a transition to a Done status. ... Select Post Functions. Hover over The Resolution of the issue will be ? and select Edit ( ).

Select the checkbox for the request you want to close. You can select multiple requests this way to close them all at once. Select the Transition button that appears at the top of the list. In the Transition drop down menu, choose Mark as done from the list.

Solution Go to the project settings > Workflow; Edit the desired workflow; Find the transition that will reopen the issue and click on it; Navigate to the pop-up and click on Post Functions, then click Add post Function; Add the Clear Field Value event as a post function; Select the Resolution field and click add;

The strikethrough is based on the resolution field, if that field has a value Jira will interpret the issue as resolved and will then show the strikethrough. So in order to remove it you have to set resolution to none.