Ticket Compulsory Field Pdf For Free

Make a field mandatory Right-click the field's label in the form and select Configure Dictionary. In the Dictionary form, select the Mandatory check box. Click Update. The next time the form is opened, a field status indicator appears next to the field label, indicating that a value is mandatory.

To add conditions to ticket forms In Admin Center, click Objects and rules in the sidebar, then select Tickets > Forms. Move the cursor over the ticket form that you want to add conditions to, then click the options menu ( ) on the right side and select Conditions.

1 Correct answer Open the document>Convert it to Form> Right click on each form field>Properties. In Text field Properties>General>Check the "Required" option and hit close. Repeat for each of the form fields and it should be good to go.

If you want to add custom fields then you do not need to edit any files. You would go to Admin panel -> Manage -> Forms -> Ticket Details and add your fields there.

Use the Required drop-down list to specify when the field is a required field. By default, Required reflects the requirement setting on the ticket field (from Manage > Ticket Fields). You can manually clear the Required field, if you want to, which will make the ticket field optional on the ticket form.

To set required fields for lead, contact, or deal creation Select a different field type when creating a custom field if you plan to make it a required field.

Accessing the custom field pages You can also see information about each field, search, filter, see the status of the fields, add new fields, edit the order of fields, and export a CSV of your custom fields. In Admin Center, click People in the sidebar, then select Configuration > User fields.

Ticket forms can be created for multiple types of support requests. These forms enable users to key in and specify support requests to an internal or external team of experts. They include details about a specific type of support request, allowing agents to have all the information in hand to resolve the ticket.