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The Resolve feature is grayed out under the following conditions: The document was created in or last saved in Word 2010 or an earlier version. The document is in compatibility mode. If the document is in compatibility mode, newer Word features cannot be used.

How to use comments and track changes in Microsoft Word - YouTube YouTube Start of suggested clip End of suggested clip Them. Then I can add a comment by selecting the phrase. I want to comment on and going new commentMoreThem. Then I can add a comment by selecting the phrase. I want to comment on and going new comment then type in the comment that I want and post. It I can also click somewhere inside the text. And

It is due to the content being protected in the . docx file. If you highlight the item (either text or cell) that the comment was made on, right click, there should be an option to stop protecting the content (I forget the exact phrasing). When you remove that protection, the comment can then be deleted normally.

Select the Review tab on the ribbon. Select the Resolve button. Comments can also be resolved by right-clicking them and selecting Resolve Comment from the contextual menu. For Office Online, comments are resolved by clicking the three dots in the upper corner of the comment and clicking Resolve Thread.

Instead of having its own icon within the comment box, you will need to select the three dots at the top and then click on Edit comment from the menu that drops down.

If you have the so-called modern comments, you will have to re-open each comment for editing after it has been posted.

Options to turn off Compatibility Mode Open the document in Compatibility Mode. Click 'File' on the ribbon menu. Click 'Convert' on the menu. Once you click 'convert', the document changes to match the new format and the '[Compatibility Mode]' message disappears from the title bar.