Public utility services Forms for Chicago

Speed up legal processes for Chicago Public utility services. Access 85,000 state-specific legal forms and form packages applicable in all 50 states. Edit and send your legal forms for signature to one or multiple recipients online.

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FAQ

Resident of the State of Illinois. Age 60 or older.

You may submit your change request by completing the Change of Owner Name/Mailing Address Form. If Utility Billing & Customer Service does not have a record of the Full Payment Certificate from your closing, you may be required to provide us with a copy of the deed and/ or full payment certificate.

The Senior Citizen Sewer Exemption entitles seniors aged 65 or over, residing in their own residence with separate metered water service or a separate city water assessment for that residential unit, to an exemption from payment of the sewer service charge for their residence.

This rate changes yearly. According to the Department of Water Management, in 2021, the water rate in Chicago is $30.79/cubic feet. This means that the approximate water cost of a 1000 gallons would be around $4.13.

You may enter into a plan from the online payment portal, by using the automated phone system at 312.744. 4426, or in person at any of the neighborhood payment centers or City Hall. Click here to learn more about Utility Billing Payment Plans.

Utility Billing Relief (UBR) provides low-income City of Chicago residents with a reduced rate on their water, sewer, and water-sewer tax as well as debt relief for those who demonstrate they can manage the reduced rate bills for one year.